Frequently Asked Questions
Everything you need to know about your Baby Gold experience.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14k solid gold and ethically sourced gemstones. Our pieces are designed to be heirloom-quality, hypoallergenic, and water-resistant for everyday wear.
How long does shipping take for personalized items?
Since our personalized jewelry is custom-made to order, please allow 7-10 business days for production before your item is shipped. Standard shipping typically takes an additional 3-5 business days.
What is your return policy?
We offer a 30-day return window for all non-custom jewelry in its original condition. Please note that personalized or engraved pieces are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, every Baby Gold purchase includes a lifetime warranty against manufacturing defects. If your jewelry experiences any structural issues, we will repair or replace it free of charge.
How should I care for my solid gold jewelry?
To maintain its shine, clean your gold pieces with warm water, mild dish soap, and a soft-bristled brush. Avoid exposure to harsh chemicals or abrasive materials to prevent scratching.
Can I modify an order after it has been placed?
We process orders quickly to ensure timely delivery. You may request changes within 2 hours of placement; however, once production has begun on custom items, we are unable to make further modifications.